Chapter 13: Accident & Emergency Procedures

Immediate Steps After an Accident

• Stop immediately — do not flee the scene. Hit and run is a serious criminal offense carrying heavy penalties including imprisonment.
• Turn on your hazard lights to warn other road users.
• Place a warning triangle behind your vehicle — 50 meters on a normal road, 100 meters on a highway.
• If possible, switch off the engine to reduce the risk of fire.

Calling for Help

• Call 999 for police, ambulance, or fire brigade.
• Call 112 — universal emergency number (works even without a SIM card).
• On highways, use the emergency phone if available, or call the highway operator.
• Provide your location, number of injured persons, and nature of the accident.

Helping the Injured

• Do not move injured persons unless there is immediate danger such as fire or explosion.
• Moving an injured person incorrectly can worsen spinal or neck injuries.
• Provide first aid if you are trained — control bleeding, keep the person calm, and maintain airways.
• Do not remove a motorcyclist's helmet unless they are not breathing.

Exchanging Information

• Exchange the following with all parties involved:
• Full name and IC number
• Driving license details
• Insurance information
• Vehicle registration number
• Take photos of the damage, road conditions, and vehicle positions.

Police Report

• You must make a police report within 24 hours of the accident.
• This is required for insurance claims and legal purposes.
• Failure to report is an offense.

Minor Accidents

• If the accident is minor and vehicles can be moved, move them to the side of the road to avoid blocking traffic.
• On highways, move to the emergency lane and stand behind the barrier for safety.
• Never stand on the road or highway to inspect damage.